Refund policy

Refund Policy
Last updated: August 19, 2026

We accept returns for products that arrive damaged or defective, or if you receive the wrong item.

Please contact us at info@lilboba.com within 30 days of delivery. Include your order number and photos of the issue so we can review it.

If we determine that the issue was caused by damage during shipping, a manufacturing defect, or an error on our part, we will work with you to provide an appropriate resolution, which may include a replacement or refund at our discretion.

Since these are wholesale orders, we do not accept returns for other reasons, such as unsold inventory. We always want to make it right if something arrives damaged — just reach out.

If you have any questions about your order, please contact us at info@lilboba.com.